Boiler Repairs & Faults

Boiler Heat Exchanger Repair

Boiler heat exchanger repair is for boilers that are struggling to deliver consistent heating or hot water due to a fault in the component that transfers heat safely and efficiently. The service focuses on accurate diagnosis first, then repair or replacement where viable, followed by safety and performance checks so your system runs reliably again.

More information

What boiler heat exchanger repair covers

A heat exchanger fault can cause poor heating, hot water problems, lockouts, unusual noises, or repeated fault codes. This service is designed to get to the root cause and restore safe operation.

  • Fault finding and fault code interpretation
  • Testing related components (pumps, valves, sensors and controls)
  • Repair where possible, or heat exchanger replacement where appropriate
  • Cleaning and system checks where contamination may be contributing
  • Gas safety checks and combustion analysis (as applicable)
  • Clear explanation of findings and options before work proceeds

When this service is the right fit

This service is most relevant if your boiler is losing pressure, kettling (rumbling), overheating, switching off, or delivering intermittent hot water. It is also suitable where there are signs of leaks or corrosion around the boiler, or where repeated call-outs suggest an underlying issue. For landlords and small commercial sites, it helps reduce downtime and supports reliable day-to-day heating and hot water.

How the work is carried out

The visit starts with structured diagnostics to confirm whether the heat exchanger is at fault, or if another component is causing similar symptoms. You will be advised whether repair is viable, or whether replacement is the safer and more cost-effective route. All gas work is carried out by a Gas Safe registered engineer, with checks completed before the boiler is returned to service.

What happens after the repair

Once the boiler is running correctly, you will receive practical guidance on next steps, such as monitoring pressure, improving system cleanliness, or addressing underlying causes like sludge or limescale. If the fault indicates wider system issues, you will be given clear options to prevent repeat breakdowns and protect efficiency. Where replacement parts are fitted, final checks confirm safe operation and stable performance.

Frequently Asked Questions

How do I know if the heat exchanger is the problem?
Common signs include banging or rumbling noises, repeated fault codes, overheating, leaks, and inconsistent hot water. A proper diagnosis is needed because pumps, sensors and valves can cause similar symptoms.
Can a boiler heat exchanger be repaired, or does it need replacing?
Some faults can be resolved with targeted repair, cleaning, or related component replacement. If the heat exchanger is cracked, heavily corroded, or beyond safe repair, replacement is usually recommended.
Is it safe to keep using the boiler if I suspect a heat exchanger fault?
If you notice unusual smells, sooting, repeated shutdowns, or signs of leaking, stop using the boiler and arrange an inspection. Safety checks are part of the service and any immediate risks will be explained clearly.
How long does heat exchanger repair usually take?
Diagnostic testing is often completed in a single visit. If parts are required, the repair time depends on boiler model, access, and whether the heat exchanger needs replacing, which will be confirmed after inspection.
Will you tell me the cost before doing the work?
Yes, you will be talked through the findings and your options before any major repair or part replacement goes ahead. If further parts or additional work are needed, you will be updated first so you can decide.

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