Boiler Repairs & Faults

Boiler Ignition Fault Repair

Boiler ignition fault repair restores safe, reliable heating and hot water when your boiler will not light, keeps locking out, or cuts out shortly after starting. The service focuses on pinpointing the cause, repairing or replacing the failed component, and completing the checks needed to confirm safe operation.

More information

What boiler ignition fault repair covers

If your boiler is failing to ignite or stay lit, this service is designed to find the fault quickly and get the system running safely again. It typically includes:

  • Checking fault codes and boiler behaviour to narrow down the issue
  • Testing ignition and flame detection components (for example ignition electrode and flame sensor)
  • Checking related controls and safety circuits (such as fan proving, air pressure switch and PCB signals)
  • Confirming adequate gas supply and correct operating pressures where applicable
  • Inspecting for common contributing issues like condensate problems or damaged wiring
  • Repairing connections or replacing failed parts with your approval
  • Completing safety checks and functional testing before leaving

When this service is the right fit

This service is most relevant if:

  • Your boiler is showing ignition related fault codes or repeatedly locking out
  • You have no heating or no hot water, or both
  • The boiler tries to start but fails, clicks repeatedly, or lights then shuts down
  • The issue is intermittent and getting worse over time
  • You need a clear diagnosis and a reliable fix rather than repeated resets

How the repair is carried out

The visit starts with a structured diagnosis: visual checks, fault code review and targeted testing. Once the cause is confirmed, you will be talked through the options, likely parts required, and what the repair will achieve. After the repair, the boiler is tested through normal operation to confirm stable ignition and safe running.

After the repair

You will be shown what was done and what to watch for. If the fault suggests wider issues (for example recurring condensate freezing, system debris, or overdue servicing), you will get practical next steps to reduce the chance of a repeat breakdown.

Frequently Asked Questions

What is an ignition fault on a boiler?
An ignition fault is when the boiler cannot light the burner or cannot prove the flame after lighting. This often leads to lockouts, no heating, or no hot water. The underlying cause can be electrical, mechanical, or related to gas supply and safety controls.
Is it safe to keep resetting the boiler when it won’t ignite?
Occasional resets can be part of basic troubleshooting, but repeated lockouts usually indicate a fault that needs investigation. Continuing to reset can mask an issue and may worsen component wear. If the boiler keeps failing to light, arrange a proper diagnosis.
What parts commonly cause ignition and flame detection problems?
Common causes include the ignition electrode, flame sensor, damaged leads, and control board issues. Other faults can involve the fan, air pressure switch, or condensate related problems that prevent safe ignition. Testing confirms the exact cause before parts are replaced.
Will the problem be fixed on the first visit?
Many ignition faults can be diagnosed and repaired on the first visit if the issue is straightforward or a minor repair is needed. If a specific part is required, you will be given clear options and expected timescales before work continues. Safety checks are completed whenever the boiler is returned to service.
Do I need a Gas Safe engineer for this repair?
Yes, any work on a gas boiler that involves combustion, gas settings, or safety components must be carried out by a Gas Safe registered engineer. This protects you and ensures the boiler is checked correctly after repair. Always ask to see Gas Safe ID on arrival.

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