Drainage & Blockages

Macerator Repair

Macerator repair restores proper wastewater flow when a unit becomes blocked, noisy, leaking or stops pumping. The service focuses on diagnosing the cause, clearing the obstruction safely, and confirming the macerator is working normally again.

More information

What macerator repair covers

If your macerator is struggling to drain, backing up, or creating unpleasant smells, the aim is to get it operating reliably again without unnecessary disruption.

  • Fault finding to identify the cause of poor performance
  • Safe clearing of blockages affecting the pump or discharge pipework
  • Checks for leaks and overflow risks around the unit and connections
  • Investigation of common odour causes linked to trapped waste or poor flow
  • Functional testing to confirm normal pumping and drainage has been restored

When this service is most useful

This repair is a good fit when the unit is installed behind a toilet or in a downstairs cloakroom, basement, garage conversion or small commercial washroom, and you notice:

  • The macerator runs but does not clear waste properly
  • Slow drainage or repeated blockages
  • Gurgling, excessive noise, or intermittent pumping
  • Overflow, seepage, or a persistent sewage smell

How the repair is carried out

Work typically starts with isolating the unit safely, then inspecting the macerator and discharge route to locate the restriction or fault. Blockages are cleared using appropriate tools and methods for macerator systems, followed by checks for leaks or damaged components. The system is then tested to confirm it pumps away correctly and shuts off as it should.

Aftercare and preventing repeat problems

Once the macerator is running normally, you will get clear guidance on what should and should not go into the system, plus simple steps to reduce future call-outs. If wear or damage suggests repair will not be reliable long term, you will be told plainly so you can decide the next step.

Frequently Asked Questions

What signs suggest my macerator needs repair?
Common signs include slow drainage, repeated blockages, loud or continuous running, leaks, or a sewage smell. If it struggles to pump away waste or trips electrics, it should be checked promptly.
Can you repair a macerator that has stopped working completely?
Often yes, once the cause is identified, such as a blockage, failed switch, or an issue with the discharge line. The unit will be tested safely to confirm whether a repair is viable.
Do I need to stop using the toilet or sink before you arrive?
If there is a risk of overflow or the macerator is not pumping, stop using it to prevent flooding and damage. If it is only running noisily or draining slowly, limit use until it is inspected.
What causes macerator blockages and odours?
Blockages are commonly caused by wipes, sanitary items, excessive toilet paper, or scale build-up restricting flow. Odours often come from trapped waste, poor drainage, or a partial blockage in the pipework.
Will you replace the unit if it cannot be repaired?
This service is for repair rather than full replacement. If testing shows the unit is beyond economical or reliable repair, you will be advised on replacement options and next steps.

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