Drainage & Blockages

Saniflo Service

Saniflo servicing keeps macerator units running smoothly and helps prevent blockages, bad smells, slow drainage and unexpected overflows. The service focuses on safe cleaning, practical fault-finding and restoring reliable wastewater flow with clear advice on what to do next.

More information

What a Saniflo service covers

A Saniflo unit (macerator) works hard in bathrooms and WCs where gravity drainage is limited. Servicing helps keep it hygienic, reliable and less prone to breakdown.

  • Checks for common causes of poor performance, odours and noisy operation
  • Identifies and clears internal blockages safely
  • Cleans the unit to help reduce scale, sludge and smell
  • Confirms normal drainage and correct operation after work is completed
  • Flags worn parts or installation issues that could cause repeat problems
  • Clear explanation of findings and options before any additional work

When this service is most useful

Book a service if your Saniflo is slow to drain, frequently trips, smells unpleasant, runs for longer than usual, or you have had a minor overflow. It is also a sensible option for landlords and small commercial sites where downtime and call-outs are disruptive.

What happens on the day

The visit starts with a few questions about symptoms and what has been flushed or discharged into the system. The unit is then inspected, isolated where required, and cleaned and cleared using appropriate methods for macerators. Finally, the system is tested to confirm normal operation and you are talked through what was found.

Aftercare and ongoing reliability

You will get straightforward guidance on what to avoid flushing and which products are safe to use. If parts are worn or the unit is nearing end of life, you will be advised on repair versus replacement so you can make a practical, cost-effective choice.

Frequently Asked Questions

Do I need a service if the Saniflo still runs?
Yes, many issues start gradually, such as longer run times, intermittent smells, or slow drainage. A service can remove build-up and catch developing problems before you get a blockage or overflow.
Can you clear a Saniflo blockage without replacing the unit?
Often, yes. The service focuses on locating the cause and clearing it safely, then testing the unit to confirm normal drainage and operation.
Is it safe to use chemical drain cleaners in a Saniflo?
Usually not, as some chemicals can damage seals and internal components. If you have already used a product, mention it beforehand so the unit can be checked and cleaned appropriately.
How long does a Saniflo service take?
Timing depends on access, the unit type, and whether there is a stubborn blockage or heavy build-up. You will be given a clear expectation once the symptoms and set-up have been checked.
What should I do if the Saniflo is overflowing?
Stop using the connected toilet or appliances straight away and switch off the unit if it is safe to do so. Contain any spill, then arrange a visit promptly to prevent further damage and restore safe drainage.

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