Heat Pumps & Low-Carbon Heating

Air Source Heat Pump Installation

Air source heat pump installation replaces or complements traditional boilers with an efficient, low carbon heating system that draws heat from outside air. The service covers careful system design, professional fitting and full commissioning, so the heat pump works properly with your emitters, hot water and controls. You get clear advice on what will and will not suit your property, a tidy installation, and a straightforward handover so you can run the system efficiently from day one.

More information

What your heat pump installation includes

A heat pump performs best when it is designed around your property and properly integrated with the rest of the heating system. Installation typically includes:

  • A heat loss assessment and system design to size the heat pump correctly.
  • Advice on radiator or underfloor heating suitability and any upgrades needed.
  • Hot water cylinder planning and pipework integration (where required).
  • Hydraulic installation: primary pipework, valves, safety components and system protection.
  • Control setup and wiring coordination so heating zones and schedules work as intended.
  • Condensate and drainage arrangements.
  • Filling, flushing, inhibitor dosing and system checks.
  • Full commissioning: flow rates, temperatures, defrost checks and operational testing.
  • Clear handover with practical guidance on settings, running costs and best use.

When this service is the right fit

This service is well suited if you want a reliable upgrade that reduces carbon and supports lower running temperatures.

  • Homes that are reasonably well insulated, or where you are improving insulation.
  • Replacing oil, LPG or older gas systems with a modern alternative.
  • Renovations and extensions where heating is being redesigned.
  • Landlords aiming for better efficiency and more predictable maintenance.
  • Small commercial premises looking for dependable, controllable heating.

If a heat pump is not the right choice for your building or budget, you will get clear, practical feedback before work starts.

How installation is delivered

The work is planned to minimise disruption and avoid surprises.

  1. Survey and design: confirm heat losses, emitter requirements, pipe routes and control strategy.
  2. Fixed scope and clear quote: you know what is included and what is optional.
  3. Installation: fit the outdoor unit and complete hydraulic integration with your heating and hot water.
  4. Commissioning: set up controls, balance the system and verify performance.
  5. Handover: show you how to operate the system efficiently and what to monitor.

Timing depends on property layout and any radiator or hot water changes, but most installs are completed over several working days.

After installation: performance, optimisation and servicing

A heat pump is not a fit and forget appliance. Good outcomes come from correct settings and periodic checks.

  • Fine tuning of flow temperatures and schedules to suit how you live or use the building.
  • Support with comfort issues such as cold rooms, short cycling or noisy pipework.
  • Servicing and system health checks to maintain efficiency and protect components.
  • Guidance on seasonal operation, hot water settings and energy saving habits.

Frequently Asked Questions

Do I need to change my radiators for an air source heat pump?
Not always, but many properties need some radiator upgrades to deliver enough heat at lower flow temperatures. A heat loss assessment will confirm what can stay and what should be resized. The aim is comfortable rooms without pushing the system too hard.
How long does an air source heat pump installation take?
Most installations take several working days, depending on pipework access, hot water changes and any radiator upgrades. You will be told in advance what downtime to expect for heating and hot water. Where possible, disruption is planned to be short and predictable.
Will an air source heat pump keep my home warm in winter?
Yes, when the system is sized correctly and the property can retain heat. The design process accounts for cold weather conditions and required indoor temperatures. Commissioning sets the system up to run steadily and efficiently through winter.
Are air source heat pumps noisy?
They produce sound similar to a modern air conditioning unit, mainly from the fan and compressor. Correct positioning and proper mounting reduce noise and vibration. During the survey, placement options are discussed to avoid problem areas.
What happens after the installation is commissioned?
You receive a clear handover covering controls, temperatures, hot water settings and basic checks you can do yourself. Any initial tweaks can be made once you have lived with the system for a short period. Ongoing servicing helps maintain efficiency and reliability over time.

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