Heat Pump System Upgrade

What a heat pump system upgrade includes

A successful heat pump upgrade is less about swapping one box for another and more about making the whole system work at lower flow temperatures.

• Assessment of your current heating and hot water system
• Heat loss checks to confirm the right heat pump capacity
• Design of pipework, cylinder and safety components where needed
• Review of radiators and emitters for low-temperature performance
• Upgrades to controls, zoning and thermostats for efficient operation
• Installation, commissioning and performance checks
• Practical handover, settings guidance and user advice

When this service is the right fit

This service suits you if you want lower-carbon heating, are planning to replace an ageing boiler, or need a more efficient system for a refurbished or better-insulated property. It is also a good fit if you have inconsistent room temperatures, noisy pipework, or controls that do not properly manage different areas of the building. Landlords and small commercial sites often choose an upgrade to improve reliability and simplify maintenance.

How the upgrade is delivered

Work usually starts with a site visit to understand your existing system layout, hot water demand, and the condition of pipework and emitters. You then receive a clear scope of works covering what will be changed, what will be retained, and any recommended improvements to help the heat pump run efficiently. Installation is followed by commissioning, control set-up, and checks to confirm heating and hot water operate correctly across typical conditions.

Aftercare, optimisation and ongoing value

Once commissioned, a heat pump can often be improved further through fine-tuning of weather compensation, timers and room controls. If required, follow-up visits can be used to review performance, address any comfort issues, and optimise settings as seasons change. Planned servicing helps keep the system safe, efficient, and reliable over the long term.