Hot Water Systems

Cold Water Feed Repair (Cylinder)

Cold water feed issues can stop a hot water cylinder from refilling correctly, causing poor hot water delivery, low pressure or intermittent supply. This service identifies the fault and repairs the cold feed and associated controls so your cylinder operates safely and consistently.

More information

What this service covers

A focused repair service for cold water supply faults affecting domestic hot water cylinders, with clear explanations and practical options.

  • Fault diagnosis on the cold feed to the cylinder and related pipework
  • Repair or replacement of common components (valves, fittings and controls)
  • Checks for restrictions, airlocks, leaks and incorrect settings
  • Safe isolation and reinstatement of water supplies
  • Functional testing to confirm reliable refill and hot water delivery
  • For unvented cylinders, work completed by appropriately certified engineers

When you may need a cold water feed repair

This service is most relevant if your hot water is unreliable or the cylinder is not behaving as it should. Common signs include slow or failed cylinder refill, fluctuating hot water, reduced flow at hot taps, unusual noises during refill, or repeated need to bleed air from the system. It can also help after changes to plumbing, stop taps or valve replacements that have affected flow.

What happens during the visit

The engineer will ask about symptoms, then inspect the cylinder setup and trace the cold feed to identify where flow is being restricted or lost. Testing may include checking isolation valves, pressure reducing valves (where fitted), non return valves, feed arrangements from a storage cistern or mains, and signs of leaks or debris. Once the cause is confirmed, the repair is completed, the system is refilled and tested, and you are told what was done and why.

After the repair

You will get practical guidance on how to monitor performance and what to do if symptoms return. If the fault points to wider issues, such as ageing valves, incorrect pipe sizing or a cylinder component nearing end of life, you will be given clear next step options. For unvented systems, safety devices are checked and left operating correctly as part of the handover.

Frequently Asked Questions

What causes cold water feed problems to a hot water cylinder?
Common causes include partially closed or failed isolation valves, blocked strainers, debris in pipework, failing check valves, or issues with the feed from a cold water storage tank. On mains fed setups, pressure reducing valves can also restrict flow.
Is this service for vented and unvented cylinders?
Yes, cold water feed faults can affect both types. If your system is unvented, the work must be carried out by an engineer with the correct unvented certification, and safety controls are handled accordingly.
Will the water need to be turned off during the repair?
Usually, yes. The cold supply to the cylinder and sometimes the incoming mains will be isolated to work safely and prevent leaks, then turned back on for testing once repairs are complete.
How do you check the repair has worked?
The system is refilled and the cylinder’s ability to take in water is confirmed, then hot taps are run to check flow and stability. Where relevant, key valves and controls are checked to ensure safe, correct operation.
What should I do if I have no hot water right now?
Check whether the cold water is running elsewhere in the property and note any recent changes, leaks or unusual noises. If the cylinder will not refill or you suspect an unvented safety issue, stop using hot taps and arrange an inspection promptly.

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