Hot Water Systems

Cylinder Thermostat Replacement

A faulty cylinder thermostat can cause hot water that is too hot, not hot enough, or inconsistent. Cylinder thermostat replacement restores reliable temperature control, helping your hot water system run safely and efficiently.

More information

What cylinder thermostat replacement covers

This service focuses on restoring correct hot water temperature control on your cylinder. It typically includes:

  • Checks to confirm the thermostat is the cause of the fault
  • Safe isolation of electrics where required
  • Removal of the faulty thermostat and fitting of a like-for-like replacement
  • Setting the correct operating temperature and verifying the cut-out
  • Functional testing to confirm stable hot water temperatures
  • Advice on safe temperature settings and what to watch for next

When this service is the right fit

Cylinder thermostat issues are often suspected when hot water:

  • Runs scalding hot or the cylinder seems to overheat
  • Never reaches temperature, or goes cold quickly
  • Fluctuates from day to day
  • Triggers an immersion heater reset, fuse, or breaker

It is also relevant if you are diagnosing intermittent hot water problems and want a clear, practical fix rather than repeated guesswork.

How the work is carried out

The thermostat type and cylinder setup will dictate the exact steps. The engineer will confirm compatibility, isolate supplies, replace the component, then test operation under normal demand. For unvented cylinders, work is carried out in line with the system’s safety requirements and only by suitably qualified engineers.

After the replacement

Once fitted, you should get more consistent hot water temperature and fewer nuisance trips. If testing suggests another fault (such as an immersion heater issue, wiring problem, or safety device operation), you will be told what was found and what the sensible next step is.

Frequently Asked Questions

How do I know if my cylinder thermostat is faulty?
Common signs include overly hot water, lukewarm water, or temperatures that vary a lot. You may also notice the immersion heater tripping or needing frequent resets. A simple check can confirm whether the thermostat is at fault or if another component is causing the problem.
Will I be without hot water during the work?
Usually yes, but only for the time needed to isolate, replace, and test the thermostat. In many cases it is a short interruption, then the cylinder can heat normally again. You will be advised before any planned downtime.
How long does a cylinder thermostat replacement take?
Many replacements can be completed within a single visit once access is clear and the correct part is confirmed. Time can vary if fault-finding is needed or if the cylinder setup is unusual. You will get an update after the initial checks.
Do unvented cylinders need a certified engineer for this?
Yes, unvented hot water systems have specific safety controls and legal requirements. Work on these systems should only be completed by an engineer with the appropriate unvented qualifications. This helps ensure the system remains safe and compliant.
Does the cylinder need draining to replace the thermostat?
Often it does not, because the thermostat is normally external to the stored water. Some setups may require additional access work, depending on how the thermostat is fitted and where wiring runs. The engineer will confirm the safest approach on arrival.

Related Services

Complete your experience with these services

  • Vented Hot Water Cylinder Replacement
    View
  • Vented Hot Water Cylinder Installation
    View
  • Unvented Cylinder Service
    View
  • Unvented Cylinder Replacement
    View
Show more services
  • Unvented Cylinder Repair
    View
  • Unvented Cylinder Installation
    View
  • Temperature & Pressure Relief Valve Replacement
    View
  • Immersion Heater Replacement
    View
  • Immersion Heater Repair
    View
  • Immersion Heater Installation
    View
  • Hot Water System Upgrade
    View
  • Hot Water System Commissioning
    View
  • Hot Water Recirculation Pump Installation
    View
  • Hot Water Performance Investigation
    View
  • Hot Water Cylinder Leak Repair
    View
  • Expansion Vessel Replacement
    View
  • Cold Water Feed Repair (Cylinder)
    View