Hot Water Systems

Unvented Cylinder Repair

Unvented cylinder repair is a specialist service that restores safe, consistent hot water when your pressurised system develops a fault. It focuses on accurate diagnosis, compliant repairs, and clear advice so you can get back to reliable hot water with minimal disruption.

More information

What unvented cylinder repair covers

Unvented cylinders operate under mains pressure and include safety controls that must work correctly. This service is designed to identify the cause of the fault and complete the right repair first time.

It typically includes:

  • Fault diagnosis for loss of hot water, low pressure, leaks, or unusual noises
  • Checks of key safety components (expansion vessel, pressure reducing valve, temperature and pressure relief valve)
  • Repair or replacement of failed parts such as valves, tundish connections, thermostats, immersions, or pumps (where fitted)
  • Investigation of discharge pipework issues and nuisance dripping
  • Testing and commissioning after repair to confirm safe operation

When this service is most useful

Book an unvented cylinder repair if you have intermittent hot water, fluctuating temperature, reduced flow at hot taps, or water discharging through the tundish. It is also relevant if the system is frequently repressurised, you notice damp around the cylinder, or you have repeated trips on an immersion heater.

What to expect during the repair

The visit starts with structured fault finding and visual checks of the cylinder, controls, and discharge pipework. Once the issue is confirmed, you will be talked through the options and any parts required before work goes ahead. Repairs are completed using the correct unvented procedures, then the system is tested so you can be confident it is operating safely.

After the repair: keeping the system reliable

After the fix, you will receive practical advice on preventing repeat faults, such as maintaining correct pressures and spotting early warning signs. If the system is due for servicing, you can plan it to help reduce callouts and extend the life of components.

Frequently Asked Questions

Do I need a certified engineer to repair an unvented cylinder?
Yes. Unvented hot water systems must be worked on by an engineer with the correct unvented qualification (commonly G3). This helps ensure repairs are safe, compliant, and correctly tested after the work.
What are common signs an unvented cylinder needs repair?
Typical signs include no hot water, poor hot water pressure, water dripping from the tundish, or relief valves discharging. You might also notice leaks around valves or the cylinder, or inconsistent temperature at taps.
Why is water coming out of the tundish?
The tundish shows discharge from safety valves or condensate routes, so dripping can indicate a pressure or temperature control problem. It should not be ignored, as it may be a sign the system is not controlling pressure correctly. A diagnosis will confirm the cause and the right repair.
Can you repair the cylinder if the immersion heater has failed?
In many cases, yes. The immersion heater or its thermostat can often be replaced, and the electrical supply can be checked for faults. If the cylinder itself is compromised, you will be advised on the safest next step.
Will the hot water need to be turned off during the repair?
Usually, yes. Isolating the water supply and depressurising the system is often necessary to work on valves and safety components safely. You will be told what to expect and when hot water will be back on.

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