Emergency Plumbing

If you are dealing with a sudden leak, flooding, or loss of water, our emergency plumbing category is designed to make the situation safe quickly and restore essential services. Expect clear communication, practical advice, and workmanship focused on a reliable, lasting fix.

More information

Emergency plumbing problems need calm, decisive action. This category covers urgent call-outs where water, heating, or sanitation issues risk damage or disruption. The focus is on rapid attendance, isolating and controlling the problem, diagnosing the cause, and completing repairs that stand up to normal use. You will be kept informed throughout, with options explained in plain English and costs made clear before work goes ahead wherever possible. The aim is simple: protect the property, restore service, and reduce the chance of repeat issues.

Frequently Asked Questions

What can I expect when I book emergency plumbing?
You will be asked a few quick questions to understand the risk and urgency, then given clear guidance on what to do until help arrives. On site, the priority is to make the situation safe, control any water escape, and complete a reliable repair. You will get straightforward updates as the work progresses.
How quickly can you attend for an emergency call-out?
Emergency plumbing is treated as a priority and we aim to attend as quickly as workload and travel allow. We will give an honest arrival window and keep you updated if anything changes. The goal is to reduce damage and restore essential services without delay.
What should I do while I am waiting for the plumber to arrive?
If it is safe to do so, protect people and property first by keeping clear of electrics and containing any water with towels or a bucket. Turn off the water supply if you can and avoid using affected fixtures. If you are unsure, wait and we will talk you through safe next steps by phone.
How does pricing work for emergency plumbing?
You will be given clear pricing information up front wherever possible, including call-out and any likely repair costs. If the scope changes once the issue is exposed, you will be told before extra work is carried out. The aim is to keep billing transparent and decisions simple under pressure.
Will the repair be a permanent fix or a temporary make-safe?
Whenever possible, the work is completed as a lasting repair and tested before we leave. If a full fix is not possible immediately due to access or parts, the priority is to make the system safe and stable, then agree the next steps. You will be advised on how to avoid further damage in the meantime.