Emergency Plumbing

Emergency Leak Repair

Emergency leak repair is for active internal leaks that need immediate action to reduce water damage and restore safety. The focus is to isolate the water supply, find the source quickly, and complete a reliable repair with clear updates from start to finish.

More information

What emergency leak repair covers

When you have water escaping where it should not, fast, methodical work matters. This service is designed to stop the leak, limit damage, and get your plumbing back to a safe, usable state.

  • Isolating the water supply safely (local valve or main stopcock)
  • Locating the source of the leak and confirming the cause
  • Repairing leaking pipework, joints, valves and fittings
  • Fixing common internal leak points (radiators, toilets, taps, appliance feeds)
  • Temporary containment where needed until a full repair can be completed
  • Pressure and function checks after the repair
  • Practical advice on drying out and next steps if damage has occurred

When this service is the right fit

Emergency leak repair is most suitable when the leak is active and likely to cause ongoing damage, or when you cannot safely control it yourself. Typical scenarios include water coming through ceilings, a sudden pipe or fitting failure, or a persistent leak from a radiator or toilet that will not stop.

It is also a good fit for landlords and small premises where you need prompt action, clear communication, and a straightforward summary of what was found and fixed.

What happens during the visit

The priority is to stop the water and make the area safe. The work usually follows a clear sequence: isolate, assess, trace the leak, repair, then test.

You will be advised if any additional work is recommended, for example replacing a worn valve or correcting a poor connection, so the issue does not return.

After the leak is stopped

Once the repair is complete, you will get confirmation of what caused the leak and what was done to resolve it. If there are signs of wider wear or risk elsewhere in the system, you will be given practical options for preventative repairs, with no unnecessary upsell.

If you need support for a tenant, managing agent, or insurer, ask for a brief written summary of the findings while the details are fresh.

Frequently Asked Questions

What counts as an emergency leak?
An emergency leak is any active leak you cannot safely contain, or one that risks damaging ceilings, electrics, floors or neighbouring properties. If water is still flowing or staining is spreading, it should be treated as urgent.
What should I do before the plumber arrives?
If safe, turn off the water at the nearest isolation valve or the main stopcock and open a cold tap to relieve pressure. Move valuables, contain water with towels or a bucket, and avoid using electrics in wet areas.
Can you repair leaks outside normal working hours?
Emergency leak repair is intended for urgent situations, which often happen out of hours. Availability can vary, but the aim is always to attend as soon as possible and keep you informed.
Will the water need to be turned off?
In most cases, yes, at least briefly, to stop the leak and complete a safe repair. Where possible, the supply may be isolated locally so disruption is limited to the affected area.
How do you confirm the leak is fully resolved?
After repairing the fault, the system is checked to confirm the leak has stopped and the fittings are sound under normal operating pressure. You will be told what was repaired and any next steps if further issues are identified.

Related Services

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