Scale Reduction System Service

What the service covers

A practical service for installed scale reduction systems, tailored to your water conditions and how the property is used. Typical work includes:

• Visual inspection for leaks, corrosion, damage and correct pipework configuration
• Checking isolation valves, bypass arrangements and flow direction
• Cleaning or replacing cartridges, media or dosing components where applicable
• Testing operation and verifying performance indicators
• Checking for restrictions to flow and signs of scale build-up at key outlets
• Basic water checks and advice on realistic outcomes for your water type
• Clear notes on what was done and any recommended follow-up work

When this service is right for you

• You have a scale reduction system installed and want it maintained properly.
• You are noticing reduced shower performance, kettle scaling, or frequent tap and valve issues.
• You have a boiler, unvented cylinder or other hot water equipment you want to protect.
• You are a landlord or facilities contact who needs a reliable maintenance routine and straightforward reporting.

What happens during the visit

The engineer will identify the type of scale reduction system you have, check the installation, then assess how it is performing against your current household demand. Where the system uses serviceable parts, these are cleaned, refreshed or replaced as needed, then the unit is checked for correct operation. You will be told what has been found, what has been completed, and what to expect next.

Aftercare and ongoing value

You will get practical guidance on service intervals, warning signs to watch for, and any improvements that would make the system more effective. If the system is undersized, poorly positioned, or not suited to your water conditions, you will receive clear options for putting that right. Ongoing servicing helps maintain flow, reduce scale-related callouts, and support the efficiency of hot water and heating equipment.