Water Softener Repair

What water softener repair covers

If your water feels hard again, the unit is noisy, or you are seeing leaks or error codes, a repair visit is designed to get the system working as it should.

• Fault diagnosis across the softener, pipework connections, and bypass setup
• Testing water hardness and checking whether the unit is actually softening
• Resolving common issues such as salt bridging, blocked lines, poor regeneration, or incorrect settings
• Cleaning and servicing key components where appropriate
• Repairing leaks from valves, fittings, or the control head
• Replacing worn or failed parts (subject to access and availability)
• Recommissioning and performance checks before sign-off
• Straightforward guidance on salt, settings, and ongoing care

When this service is most useful

Book a repair when you notice limescale returning on taps and shower screens, soaps not lathering, or your skin and hair feeling less soft. It is also relevant if the unit is continuously running, cycling too often, making unusual noises, showing warning lights, or you have low flow through the softener. Landlords and small commercial sites often use this service to prevent scale-related callouts and keep water systems reliable.

How the repair is carried out

A typical visit starts with a few questions about the symptoms, water usage, and when the issue began. The system is then checked for correct bypass position, inlet pressure, salt condition, and regeneration function, with hardness testing to confirm performance. You will be talked through the fault, the proposed fix, and any parts required before work goes ahead, followed by operational checks and a clear handover.

Aftercare and getting the best results

After the repair, you will receive practical advice on correct salt type, top-up frequency, and settings to match your household demand. If the unit is nearing the end of its life or is uneconomical to fix, you will be advised on the most sensible next step. Many issues can be avoided with periodic checks, especially in hard water areas where scale builds up quickly.