Water Treatment

Water Softener Installation

Water softener installation reduces limescale in hard water, helping to protect pipework, boilers, taps and appliances. The right system can also improve how water feels for washing, while keeping pressure and flow reliable.

More information

What water softener installation covers

A properly installed softener is designed around your home, water hardness and usage. The service typically includes:

  • A quick assessment of your incoming water supply, pipework layout and available space
  • Advice on system type and sizing, based on household demand
  • Installation on the incoming mains with isolation valves and a bypass for flexibility
  • Connection to a suitable drain point for regeneration discharge (where required)
  • Set-up and commissioning, plus checks for leaks and correct operation
  • A clear handover on how to use and look after the system

When a water softener is worth considering

This service is a strong fit if you:

  • Regularly descale kettles, shower heads and taps
  • See white limescale marks on sinks, screens and tiles
  • Want to help extend the working life of a boiler and hot water system
  • Manage a rental property and want to reduce maintenance caused by scale
  • Run a small premises where scale affects equipment or washrooms

How installation is delivered

Most installations start with confirming water hardness and identifying the best location, usually close to the incoming mains. The system is then fitted with correct valves and a bypass, connected as required, and commissioned to ensure it regenerates and supplies softened water as intended. You will be shown the controls and how to top up salt if your system uses it.

After installation: keeping performance consistent

A softener needs basic ongoing care to keep it working efficiently. You will be advised on salt top-ups, settings, and simple checks, plus what to do if you notice changes in water feel or increased limescale. If you prefer, ongoing maintenance can be arranged to keep the unit running as expected.

Frequently Asked Questions

Do I need a water softener in Brighton?
Many properties in the South East have hard water, which contributes to limescale. A quick check of water hardness and your symptoms at home will confirm whether a softener is likely to help.
Where is a water softener installed?
It is usually fitted on the incoming mains supply, often under a sink, in a utility room, garage, or cupboard. The best location depends on access, space, and a suitable drain point for the unit.
How long does water softener installation take?
Most straightforward domestic installations can be completed within a day. If pipework alterations or a new drain connection are needed, it may take longer, and you will be advised before work starts.
Will softened water be safe to drink?
Softened water is generally fine for most people, but it can contain more sodium depending on the system and your water hardness. Many homes keep an unsoftened drinking water tap, which can be included in the plan.
What maintenance does a water softener need?
Most systems need salt topping up and occasional checks to confirm the settings match your usage. If performance drops or limescale returns, the unit may need adjustment or servicing to restore efficiency.

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