Investigations & Diagnostics
When a leak, loss of pressure or heating fault is hard to trace, our Investigations & Diagnostics service finds the root cause quickly. Expect methodical checks, clear explanations, and a practical recommendation you can act on.
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Our Investigations & Diagnostics appointments are for situations where the cause is unclear and you want certainty, not guesswork. We take a structured approach: listen to the symptoms, inspect what is accessible, run targeted tests, then explain what we have found in plain English. You will get a clear next step, whether that is a repair, a performance improvement, or advice on monitoring. We focus on solving the underlying issue to reduce repeat call outs, with transparent pricing and tidy, respectful working in occupied homes and premises.
Water Loss Investigation
Find the cause of unexplained high water use. Structured checks and testing to locate hidden leaks, confirm the fault, and advise the right repair with clear written findings.
Underfloor Heating Fault Investigation
A focused diagnostic visit to pinpoint underfloor heating faults, from control and wiring issues to flow problems, with a clear report and repair options for homes and rentals.
System Performance Assessment
A structured assessment to pinpoint faults and inefficiencies in your plumbing or heating system, with test results explained and next-step options in writing.
Plumbing Fault Investigation
A systematic investigation to pinpoint hidden plumbing faults, explain what’s happening, and set out the safest, most cost-effective repair options.
Noise Investigation (Plumbing & Heating)
Structured fault-finding to pinpoint the cause of plumbing or heating noises, with clear findings, risk checks and practical recommendations for the right fix.
Low Water Pressure Investigation
Structured investigation to find why water pressure or flow is low. Includes checks, testing and a clear report with repair recommendations and next steps.
Leak Detection Investigation
If you have damp patches, low pressure or unexplained bills, this leak detection investigation locates the source and sets out repair steps with minimal disruption.
Hot Water Fault Investigation
A structured hot water fault investigation to diagnose the real cause of no hot water, low pressure or temperature swings, with clear findings and next-step repair options.
Heating System Fault Investigation
Book a focused investigation when your heating is behaving oddly. We test components and controls to pinpoint the fault, then recommend the safest fix.
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Heat Pump Fault Investigation
Book a heat pump fault investigation to pinpoint why your system is underperforming. You will receive tested findings, likely causes, and a clear repair plan.
Drainage Issue Investigation
Professional drainage fault-finding for homes, rentals and small sites. We pinpoint the cause of ongoing drain problems and advise the most cost-effective fix.
Boiler Fault Investigation
A diagnostic visit to identify what’s causing your boiler problem, with clear results and next steps so you can authorise the right repair with confidence.