Investigations & Diagnostics

Low Water Pressure Investigation

Low water pressure can turn everyday tasks into a hassle, and the cause is not always obvious. A low water pressure investigation is a structured fault-finding visit to identify why flow is weak, intermittent, or dropping when multiple outlets are used. You get clear answers, evidence from testing, and practical next steps to restore reliable pressure.

More information

What a low water pressure investigation covers

This service is designed to move from symptoms to a confirmed cause, so any repair work is targeted and effective.

  • Confirm whether the issue affects hot, cold, or both
  • Measure pressure and flow at key outlets to spot patterns
  • Check internal stop tap and isolation valves for restrictions
  • Inspect visible pipework for leaks, damage, or poor connections
  • Assess common restriction points such as strainers, filters and valves
  • Check for signs of scaling or blockages, especially on older pipework
  • Identify whether the problem is within the property or linked to the incoming supply
  • Review hot water performance where relevant (for example, combi boiler flow limits)
  • Explain findings clearly and recommend the most sensible remedial options

When this service is the right fit

Book an investigation when pressure is consistently poor but you cannot pinpoint why. It is also a good fit if the issue is intermittent, only affects certain taps or showers, or gets worse when more than one outlet is running. Landlords and small commercial sites often use this service to resolve repeat complaints and document findings before authorising repairs.

How the investigation is carried out

You will be asked a few focused questions about when the problem happens and which outlets are affected. Testing then follows a logical sequence, typically starting at the easiest access points and working towards the likely restriction or loss point. Some checks may require brief water shut-offs, and you may be asked for access to key areas such as the kitchen stop tap, bathroom fittings, and any plant cupboard.

What happens after the investigation

You will receive a clear summary of what was tested, what was found, and what is most likely causing the low pressure. You will also get recommended repair options, with priorities if there is more than one contributing factor. If the issue appears supply-side, you will be advised on the evidence gathered and the typical next steps to take with the water supplier.

Frequently Asked Questions

What are the most common causes of low water pressure?
Common causes include partially closed stop taps, failed or incorrectly set pressure reducing valves, blocked filters, scaled pipework, or an issue with the incoming main. Sometimes it is specific to hot water due to appliance flow limits. An investigation confirms the cause rather than guessing.
Will the water need to be turned off during the investigation?
Sometimes, yes, but usually only briefly for specific checks. If a longer shut-off is needed to isolate pipework or inspect a component, this will be explained before going ahead. The aim is to minimise disruption.
How long does a low water pressure investigation take?
It depends on how complex the system is and how easy access is to key valves and pipe runs. Straightforward cases can be identified quickly, while intermittent faults or multiple contributing issues take longer. You will be kept informed as findings develop.
Can you fix the problem on the same visit?
If the cause is a simple, accessible issue, it may be possible to resolve it there and then. Where parts are needed or further work is required, you will be given clear repair options and the next steps. No additional work should be carried out without your agreement.
What access do you need to diagnose low pressure properly?
Access is usually needed to the internal stop tap, the affected taps or showers, and any visible pipework or plant cupboards. If there is an external stop tap or meter, access can help narrow down whether the issue is supply-side. The more areas that can be checked, the faster the cause can be confirmed.

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