Noise Investigation (Plumbing & Heating)

What a noise investigation covers

This service is focused on fault-finding when the symptoms are clear but the cause is not. You will come away knowing what’s likely happening, what’s urgent, and what the sensible fix looks like.

• Identify where the noise is coming from and when it occurs
• Check key components across the plumbing and heating system
• Test likely causes such as air, pressure issues, flow restrictions or worn parts
• Highlight any safety or damage risks that need fast action
• Provide a clear summary of findings and recommended remedial work

When this service is most useful

Book a noise investigation if you are hearing persistent or recurring sounds, especially when you cannot link them to a single obvious issue. Common examples include:

• Banging or knocking (often around heating start-up or shut-down)
• Whistling or high-pitched noises from pipework, valves or radiators
• Gurgling in radiators, drains or waste pipes
• Humming or vibrating that seems to travel through walls or floors
• Ticking and clicking that gets worse with heat or water use

What happens during the visit

The process starts with a few questions about when the noise happens, which fixtures are affected, and any recent changes. Then the system is inspected and tested in a step-by-step way to narrow down the cause, which may include running hot taps, turning heating zones on and off, checking pressure and listening for where the sound is strongest.

If parts of the system need to be isolated or adjusted to confirm the diagnosis, this will be explained before any action is taken.

What you get afterwards

You will receive a straightforward explanation of what has been found, what it means, and what to do next. If remedial work is required, you will be advised on the most effective fix, the priority level, and any further checks needed to prevent the problem returning.